• Read more about How do I get a course description for courses listed on my ASU transcript?

Course descriptions for catalogs after 1996 can be printed from the web at the catalog web site.  For course descriptions prior to 1996, contact University Archives archives@asu.edu or 480-965-4932. 

• Read more about How long does it take for my degree to post to my transcript?

The majority of degrees are posted within10-14 days of the degree conferral date. If you need to request an official transcript with your degree posted, you have the option to "hold for degree" which will ensure your official transcript will not be issued until your degree is posted.

• Read more about What if I have a delinquent account? Can I still obtain a transcript?

You may obtain an unofficial and official transcripts if you have past due financial obligations to the university. Graduates with a delinquent financial obligation of $25 or more will not receive a diploma until their account is paid. Questions about delinquent accounts can be directed to Collections at 480-965-5220.

• Read more about Can someone else order/pick up my official transcript for me?

Yes, someone else may order or pick up your official transcript as long as you give written and signed authorization to do so. The request must include all the information requested for ordering an official transcript.

• Read more about How can I obtain a copy of previous school transcripts?

You may request unofficial copies of transcripts from other schools if they were submitted to ASU and if they remain on file. If you are requesting transfer transcripts for official purposes, you must order transcripts from the issuing institutions.

• Read more about Does my ASU transcript list courses I transferred from other institutions?

No. Credit is awarded for traditional course work successfully completed at institutions of higher learning as indicated by ASU and the Arizona Board of Regents. However, only the name of the institution(s) and degrees awarded are listed on the ASU transcript.

• Read more about Will ASU hold my transcript and not send it out until my degree or a specific grade is posted?

On the Request for Official Transcript form or the online ordering system, you may request one of the following holds:

• Hold until degree is posted - Your transcript will not be sent until your degree is posted to your ASU transcript.
• Hold until grades are posted - Your transcript will not be sent until all grades for the term you specified on your order are posted to your ASU transcript.

• Read more about What is the procedure to change my name on my ASU transcript?

Currently enrolled, newly admitted/readmitted or former ASU students may submit a Student Change of Legal Name Form electronically through DocuSign, by mail, in person or by scanning and e-mailing. All requests require two different forms of documentation, one of which must be picture identification (state/government issued photo ID or ASU Sun Card) and one of the following: marriage license/certificate, adoption papers, court order, divorce decree, social security card or passport/permanent visa.

• Read more about Why isn’t my class showing up in Canvas?

Once registered for a course, it can take 24 hours for the course to appear. If the course still does not appear, contact the Help Desk at 480-965-6500. Be sure to verify you are registered for the course by checking your class schedule on My ASU.

• Read more about Who can I contact if I’m having problems registering for a class?

Contact any registration site on any campus. View locations and hours.